Spa Etiquette

Please Note: There will be no access to the facilities, including; showers, hot tub, sauna etc. Reservations must be made.

  • The Taman Sari Royal Heritage Spa in Whistler provides only high quality services and treatments for our guests.
  • All treatments available are listed in the treatment menu.
  • We encourage our guest to arrive at the spa at least 15 minutes prior their treatment, this allows you have time to fill out our health history form and enjoy some of our tea.
  • Guests are welcome to use the spa facilities before and after their treatments, such as the sauna, and hot whirlpool or pool.  We encourage guests to use the facilities available – as water treatment is part of the Spa experience to get maximum results. There are no additional fees for use of the facilities.
  • We provide towels, bathrobes and slippers.
  • Our therapists in Taman Sari Royal Heritage Spa is highly trained and will deliver high calibre treatment during their performance with Royal Javanese Methods.
  • We encourage you to communicate your needs throughout your treatment. Our therapists are highly trained and will continually adjust to your needs and comfort level. Please let your therapist know within 15 mins of starting your treatment if you have any issues or concerns. Whether it be the pressure of your massage, temperature in the room, products used, music volume to ensure you have a truly satisfying experience at Taman Sari Spa.
  • Please note that our prices listed do not include GST or service. An 18% service change will be charged at time of the treatment.
  • Late arrival may result in a shortened treatment time.
  • 72 hour cancellation notice is required or guests will be charged in full for all services booked.