Spa Policies

Please Note: Only Massage services are available at this time and there will be no access to the facilities, including; showers, hot tub, sauna etc. Reservations must be made.

Reservation Policy:
We recommend that you book your appointment in advance. A  major credit card is required at the time of booking to secure the appointment.
All transactions treatments with payment Wayspa Vouchers MUST from our total regular prices treatments subject to tax and services 18% NOT from our promotions prices. Please mention this Wayspa voucher upon your check in and before treatments.
Cancellation Policy:
24 hours notice is required for any bookings changes.
72 hours cancellation notice is required for all services.
Cancellations within 72 hours of your appointment time or ‘no shows’ will be charged the full treatment cost on the credit card provided at time of booking.
One week cancellation notice is required for all group bookings of 5+ people. 

Prices are subject to 5% GST and 18% service & supplies. 5% GST will be charged at time of booking. 18% service & supplies will be charged at the spa after treatment.

 (You will be provided with a guest bill at the end of your treatment)